Returns within 14 days, unused and in the original packaging, by mail or at our Edmonton store. For a change of mind, you pay the return shipping. If we sent the wrong item, we'll send you a return label. If an item we sent was damaged or expired, you'll get a full refund. Damage that happens in transit is claimed with the courier.
No restocking fee. Refunds are processed within 10 business days.
100% human hair can't be returned unless it sheds; blended and synthetic hair can be returned if intact.
Full details: return policy.